Thank you for shopping at Highness. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of your orders.
Shipping Area
We currently offer delivery services exclusively within the DC metro area. We do not ship outside of this region.
Shipping Methods
We offer the following shipping methods:
Standard Delivery: Our standard delivery option ensures your order arrives within [X] hours. Delivery times may vary based on location and order volume.
Delivery Times
Delivery times are estimates and are not guaranteed. We strive to deliver your order as quickly as possible. Factors such as traffic, weather conditions, and order volume may affect delivery times.
Shipping Costs
Shipping costs are calculated based on your location and the selected shipping method. The shipping cost will be displayed at checkout before you finalize your order.
Order Processing
Orders are typically processed within [X] hours of being placed. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Confirmation
You will receive a delivery confirmation via SMS or email once your order has been successfully delivered. This confirmation will include the date and time of delivery.
Age Verification
Due to the nature of our products, all deliveries require age verification upon arrival. You must present a valid government-issued photo ID to confirm that you are at least 21 years of age. If you are unable to provide valid identification, the delivery will be refused, and a return fee may be applied.
Delivery Restrictions
We reserve the right to refuse delivery to any location or individual at our discretion. Deliveries will only be made to residential or commercial addresses within our service area. We do not deliver to P.O. boxes or other non-physical addresses.
Contact Us
If you have any questions about our shipping policy, please contact us via the contact form available on our website.
